US Rental Returns

Return Methods

Rental products can be returned to The Modal Shop by courier, air freight, or ground transport.

Shipping Instructions

Rental products should be packed back into their original shipping containers and returned to The Modal Shop via courier, air freight or ground transport. Products are tracked by serial and ID number.  Shipments should be marked attn: Rental Return. Customers are responsible for all return shipping charges.

Please email The Modal Shop with questions about return shipments or to report any shipments with special delivery requirements.

End of Rental Period

Please remember that the rental period will end the day your shipment is received on the TMS delivery dock.  If a rental period must be extended based on the date the rental is received back at TMS, an additional invoice will be issued to you. 

Return to

Attn: Rental Return
The Modal Shop, Inc.
10310 Aerohub Boulevard
Cincinnati, OH   45215

Telephone: 513.351.9919
Fax: 513.458.2172
Email: rentalteam@modalshop.com

Please contact The Modal Shop with any questions.